TERMS AND CONDITIONS:
Terms and Conditions for Mandal Jewelry Solutions
Welcome to Mandal Jewelry Solutions. These Terms and Conditions govern your use of our website and the purchase of products from us. By accessing our website or making a purchase, you agree to be bound by these Terms. We reserve the right to update or modify these Terms at any time without prior notice.
1. General Overview
1.1 These Terms and Conditions govern the use of the Mandal Jewelry Solutions website and the purchase of any products from it. 1.2 By accessing our website or purchasing our products, you agree to be bound by these Terms. 1.3 We reserve the right to update or modify these Terms at any time without prior notice.
2. Product Information and Representation
2.1 All jewelry products are described and photographed as accurately as possible. 2.2 Due to the nature of natural gemstones, diamonds, and precious metals, slight variations in color, size, and weight may occur. 2.3 Ring sizing and chain lengths are provided in standard measurements; it is the customer's responsibility to select the correct size. 2.4 We do not guarantee that the display of colors on your device screen will perfectly match the actual product.
3. Pricing and Payments
3.1 All prices are listed in the applicable local currency and are subject to change without notice. 3.2 Full payment must be received before any order is processed, custom-made, or shipped. 3.3 In the event of a pricing error on our website, we reserve the right to cancel any orders placed for that item.
4. Orders and Customization
4.1 Once an order is placed for custom or personalized jewelry, it cannot be canceled or modified after production begins. 4.2 We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.
5. Shipping and Delivery
5.1 Estimated delivery times are provided as guidelines only and do not constitute a strict deadline. 5.2 Mandal Jewelry Solutions is not liable for delays caused by customs clearance, extreme weather, or third-party courier errors. 5.3 Risk of loss and title for items purchased pass to you upon our delivery to the carrier.
6. Returns, Exchanges, and Refunds
6.1 Non-customized jewelry may be returned within standard return periods in unworn, original condition with all tags, certificates, and packaging intact. 6.2 Custom-made, engraved, or altered items are final sale and cannot be returned or exchanged. 6.3 Hygiene regulations dictate that earrings cannot be returned unless they arrive damaged or defective. 6.4 Customers are responsible for return shipping costs unless the return is due to our error.
7. Warranty and Repairs
7.1 We offer a limited warranty covering manufacturing defects under normal wear. 7.2 The warranty does not cover damage resulting from improper care, accidental damage, chemical exposure, or natural wear and tear of metals and gemstones. 7.3 Any repairs, sizing, or alterations performed by a third-party jeweler will void this warranty entirely.
8. Intellectual Property
8.1 All designs, images, logos, and content on this website are the exclusive property of Mandal Jewelry Solutions. 8.2 Reproduction, distribution, or commercial use of our intellectual property without written permission is strictly prohibited.
9. Limitation of Liability
9.1 Mandal Jewelry Solutions shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products. 9.2 Our maximum liability to you for any product purchased shall not exceed the purchase price of that product.
10. Dispute Resolution and Governing Law
10.1 These Terms shall be governed by and construed in accordance with the applicable local jurisdictional laws. 10.2 Any disputes arising from these Terms or your purchase shall be resolved through binding arbitration or the appropriate local courts.
11. Contact Information
11.1 For any questions regarding these Terms, please contact our customer service department directly.